GWJ Company reserves the right to make changes in the images, technical specifications and prices at any moment, without notice.
If there is a price change, it will be confirmed as acceptable before processing.
Prices prevail at the time of shipment.
Payment Terms
We Accept All Major Credit Cards.
WE ACCEPT PURCHASE ORDERS!
We Accept Purchase Orders from Education, Government and Business Customers.
USA and Canadian Customers:
To open a net 30 day account send a list of creditors that includes email addresses.
Credit Application Shown Here
All Accounts Shipped Outside North America, United States and Canada:
Require 100% prepayment prior to shipping.
We accept credit cards or bank transfer payment.
For Bank Transfer Payments Include:
- Part number and quantity per item
- Company name
- Address
- City, State, Postal Code, County
- Phone number
Shipping Terms and Policy
Products are shipped from Southern California.
Due to the vast variety of products displayed it is not possible to add shipping charges on the order form.
For United States and Canada:
- Orders are shipped UPS Ground Service (United Parcel Service).
- Customer can request shipping on their account, add account information in the comment section.
For other destinations:
Out of Country Orders:
Order must include tax ID number, company name, contact name, address and phone number.
Customer to pay all taxes and duties.
The normal shipping method is TNT, DHL or FedEx Service (Source selected: On least expensive and fastest service for overseas).
We are not responsible for delivery when shipped by USPS (United States Postal Service) as there is no means for confirming or tracking delivery.
Shipping quotes can be processed in the following manner:
- When ordering, add in the comment - We Request shipping charges prior to processing for approval.
- If requesting charges via email, list the part number, quantity and shipping address including postal code.
NOTE:
All FedEx and UPS quotes are valid for 30 days.
All common carriers freight quotes (LTL crated equipment) are valid for 7 days only.
Ocean and air freight quotes are valid for 30 days.
Changing Orders
Should the order need to be changed, phone customer service (760-200-5800) or e-mail with the change.
Canceling Orders
To cancel an order you must phone customer service (760-200-5800) or e-mail within 24 hours of placing the order.
Canceled orders are subject to a cancellation fee.
Returns Policy
All returns must have an authorized return approval before returning merchandise.
No return merchandise accepted without prior approval.
Returns must be received within 15 days after authorization.
Return requests need to be requested within 15 days after receipt of goods.
Special orders and cut to size items are not returnable.
Materials may not be returned if they have been cut, trimmed, altered from their original form, or incorrectly used.
We will reply on the invoice copy the approval and instructions including the return address.
The return address must be used or additional freight fee will be incurred.
All charges and costs are the customers responsibility unless otherwise stated.
Restocking Charges
If the item returned is replaced with replacement, normally there is no restocking charge.
Once the merchandise has been returned, inspected and noted it has not been altered or used a credit less 25% restocking charge and less shipping charges will be issued.
The credit will be issued to the credit card charged on the order. If paid via purchase order, credit will be applied to the account.
Returns must be received within 15 days after authorization.
Merchandise must be in same condition as shipped for claims.
The Customer is responsible for all duties and taxes.
Materials may not be returned if they have been cut, trimmed, altered from their original form, or incorrectly used.
